Returns & Shipping
Shipping
All orders are shipped with USPS (Please note this may take up to 5-7 business days).
Return Policy
At Catholic Christian Gifts, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy.
Return Window
You may return items within 30 days of the delivery date for a full refund.
Condition of Returns
To be eligible for a return, items must be:
- In original, unused condition
- In original packaging with all tags attached
- Free from damage, stains, or alterations
- Accompanied by proof of purchase (order confirmation or receipt)
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Items damaged by misuse
How to Return an Item
- Contact us at [your email] or [your phone] to initiate a return
- We'll provide you with a return authorization number and shipping instructions
- Package the item securely in its original packaging
- Include the return authorization number and proof of purchase
- Ship the item back to us using the provided instructions
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or we made an error.
Refunds
Once we receive and inspect your return:
- Approved refunds will be processed within 3-5 business days
- Refunds will be issued to the original payment method
- Original shipping charges are non-refundable (unless we made an error)
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email]. We'll arrange for a replacement or full refund at no cost to you, including return shipping.